What is the check-in and check-out policy at Ocean Riviera Paradise All Inclusive?
Check-in is at 15:00 and check-out is by 12:00.
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Ocean Riviera Paradise All Inclusive, Playa del Carmen
346US$
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Key details
About the Hotel
Camino Balamtun,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
- Close to Playa del Carmen Beach
Perfect
8.3
2.9
4.5
Loved by guests
"Bottom line, fantastic resort, food bars, beach, pools with a sprinkling of wild animals."
"We upgraded to the "privileged Swim out", garden view and it was the best thing we ever did."
"I really loved how many activities they had for the kids to stay engaged."
Ocean Riviera Paradise All Inclusive is a 5-star resort featuring modern Mediterranean-inspired design, multiple swimming pools, and a variety of dining options. This Playa del Carmen hotel provides unlimited non-motorized sports, a casino, and a bowling alley, ensuring ample entertainment for guests.
Rooms & Amenities
The Ocean Riviera Paradise offers an array of accommodations including
Dining & Amenities
Guests can choose from
Leisure & Entertainment
Leisure options include five outdoor pools, a
Services & Business Facilities
The Ocean Riviera Paradise All Inclusive provides comprehensive services, including a full-service spa offering treatments and a fitness center. For business needs,
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Privilege Junior Suite Swim up Adults Only
2 persons
57 m²
1 King-size bed and 1 Sofa bed
Shower
Private pool
room details
Privilege Junior Suite
2 persons
57 m²
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Daisy Junior Suite Pool View
2 persons
57 m²
1 King-size bed and 1 Sofa bed
Pool view
Shower
Coffee machine
room details
Privilege Master Suite
2 persons
115 m²
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Snorkelling
- Tennis court
- Bowling
- Golf course
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Shops/Commercial services
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
- Children's pool
- Water slides
- Children's play area
- Toys
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Seasonal outdoor pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Live entertainment
- Night club
- Garden area
- Spa & wellness centre
- Sauna
- Pedicure
- Manicure
- Treatment room
- Beauty treatment
- Back massage
- Head massage
- Full body massage
- Foot massage
- Public Bath
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
Ocean Riviera Paradise All Inclusive boasts a diverse array of dining options, showcasing international cuisines that cater to every palate. Experience the flavors of Asia, the zest of Mexican dishes, and the comfort of American classics, all within welcoming and family-friendly settings.
Amaranto
International Buffet
Ambiance
Family friendly
Key Offerings
An extensive buffet for breakfast, lunch, and dinner featuring vegetarian, vegan, and gluten-free options to please all dietary preferences.
Reservation
no
Daily 07:00 - 11:00 (Breakfast), 12:30 - 16:00 (Lunch), 18:00 - 22:00 (Dinner)
Sakura
Asian
Ambiance
Traditional family-friendly setting
Key Offerings
Delight in authentic Asian dishes with a focus on vegetarian, vegan, and gluten-free selections; experience flavorful traditional fare.
Reservation
yes
Daily 18:00 - 22:00 (Dinner, with seating at 18:00, 19:30, and 21:00)
Route 66
American
Ambiance
Traditional family-friendly atmosphere
Key Offerings
Savor classic American favorites including vegetarian and vegan options, served in a casual yet vibrant setting.
Reservation
no
Daily 17:30 - 22:00 (Dinner) and late-night from 22:00 - 06:30
Margarita
Mexican
Ambiance
Traditional family-friendly environment
Key Offerings
Experience the vibrant flavors of Mexico with an assortment of vegetarian, vegan, and gluten-free dishes in a warm setting.
Reservation
no
Hours vary.
Villamarina
International
Ambiance
Modern family-friendly ambiance
Key Offerings
Enjoy brunch and lunch featuring an innovative menu accommodating a variety of dietary needs in a lively environment.
Reservation
no
Daily 08:00 - 10:00 (Brunch), 13:00 - 16:00 (Lunch)
Pez Vela
Caribbean, Seafood
Ambiance
Family friendly and traditional
Key Offerings
Indulge in fresh seafood and Caribbean specialties during brunch, lunch, and dinner, accompanied by a delightful cocktail hour.
Reservation
no
Daily 11:00 - 17:30 (Brunch and Lunch), 19:00 - 22:30 (Dinner)
Location
Camino Balamtun,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Camino Balamtun,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Quinta Avenida
6.2
km
Landmark
Playa
1.5
km
Landmark
Punta Bete
820 m
Beach
Xcalacoco
1.3
km
Beach
Point Esmeralda
2.9
km
Beach
Grand Coral Beach Club
2.2
km
Golf Course
El Camaleon Golf Course
2.5
km
Golf Course
Grand Coral Golf Riviera Maya
2.7
km
Beach
Punta Esmeralda Beach
2.9
km
Landmark
Punta Venado
3.7
km
Landmark
Go Natural Explorers
3.3
km
Landmark
Church of Guadalupe
4.0
km
Gallery
Galeria Luis Sottil
3.8
km
Landmark
Playa Publica 88
3.7
km
Gallery
Amate Gallery
3.8
km
Landmark
28 de Julio Square
3.9
km
Landmark
Xca-Ha Park
4.0
km
Landmark
Punta Venado Bike Park
4.1
km
Landmark
Kingdom Hall of Jehovah's Witnesses
4.1
km
Museum
Zona Arqueologica Tulum
4.2
km
Landmark
Xavage Park by Xcaret
4.5
km
Landmark
Martina Beach Club
4.7
km
Landmark
Cenote Misterio Maya
4.6
km
Landmark
La 5ta Hacienda
4.9
km
Gallery
Tierra Huichol
4.9
km
Landmark
Dive Sites
4.6
km
Beach
Shangri-la's Beach
4.8
km
Landmark
The Union
4.9
km
Event hall
Salon Tres Rios I
4.9
km
Landmark
Shangri-la Caribe Beach Village Resort
4.9
km
Nearby
Punta Bete
1.0
km
Restaurants
Koh Thai
1.6
km
Predio El Limonar fraccion 2
La Brasserie
1.6
km
El Limonar 1 Dentro del Hotel The Fives
Coco's Cabanas
1.1
km
Punta Bete Mexico Xcalacoco
Oka - Sushi Bar
1.6
km
Predio El Limonar fraccion 2
Club de Playa Selvamar
1.1
km
Playa Xcalacoco
Coral Grill & Bar by Viceroy
1.2
km
Playa Xcalacoco Frac 7 In Hotel Viceroy
Explore Playa del Carmen
Explore Playa del Carmen
Playa
19 minutes walking
A beautiful beach with soft sand and crystal clear waters, perfect for sunbathing and swimming.
Point Esmeralda
30 minutes walking
A tranquil beach offering calm waters and a peaceful atmosphere for families and couples.
Koh Thai
19 minutes walking
Elegant ambiance serving authentic Thai cuisine, with signature dishes like Pad Thai and Tom Yum.
La Brasserie
19 minutes walking
Charming French bistro known for its fresh pastries, classic dishes, and cozy atmosphere.
Oka - Sushi Bar
19 minutes walking
Trendy spot for vibrant sushi rolls and fresh sashimi, ideal for seafood lovers looking for a fresh dining experience.
Club de Playa Selvamar
20 minutes walking
A lively beach club with great music and atmosphere, perfect for nightlife and socializing with friends.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
James
United States,
December
2024
7.4/10
I had a mixed experience at Ocean Riviera Paradise. The Kids Club was fantastic, making our stay enjoyable, especially for my son, but the dining options had their ups and downs. The beach left a lot to be desired, and I faced issues with dining reservations and inconsistent service. Overall, it's a decent spot but with significant room for improvement.
Rooms
7.0
Our room was nice and pretty comfortable, though I wished the cleaning service was a bit more thorough.
Service
5.0
While some staff members were helpful, I often felt that service was inconsistent, especially around dining.
Location
6.0
The resort is positioned right by the beautiful Caribbean Sea, but my access to the beach was limited due to the erosion.
Dining
5.0
The food varied; some meals were great, while others were pretty mediocre. I had issues with dining reservations too.
Facilities
6.0
The pools were nice and there were plenty of activities, but the beach area was disappointing.
Eddie
United States,
November
2024
6.0/10
I had a mixed experience at Ocean Riviera Paradise. While I loved the vibrant atmosphere and the diverse options for dining, I encountered issues with service and accessibility that affected my stay. The proximity to Playa del Carmen was a huge plus, offering a beautiful setting, but I felt the resort's policies sometimes made it difficult to fully enjoy the amenities.
Rooms
7.0
The rooms were comfortable, though not as clean as I had hoped. We stayed in a Junior Suite with a jacuzzi, which was a nice touch, but the cleaning service could have been more thorough.
Service
5.0
Most of the staff were kind, but there were times when I felt the service was lacking. Specifically, it was challenging to get help with simple requests, like needing to refrigerate medication, which added unnecessary stress to my stay.
Location
9.0
The resort's location near the beautiful Caribbean sea was fantastic, and it's conveniently close to Playa del Carmen, making it easy to explore the area. I really appreciated the natural surroundings and wildlife nearby.
Dining
6.0
There were plenty of dining options available, offering a variety of creative salads and international cuisine. However, I found the wait times to be frustrating, especially since some restaurants did not operate on a reservation basis as expected.
Facilities
6.0
The resort featured spacious grounds and multiple pools, which were great for relaxation. However, I was disappointed by the limitations surrounding certain activities and amenities, particularly the upselling practices for things that could have been included.
Don
United States,
November
2024
6.8/10
My stay at Ocean Riviera Paradise was a mix of highlights and disappointments. I loved the cleanliness and spaciousness of our room, and the Kids Club was a fantastic experience for my child. However, the beach situation was quite disappointing, and the upselling during check-in left a bad taste in my mouth. Overall, it was a nice family vacation, but there are areas that need improvement.
Rooms
8.0
Our room was spacious and clean, meeting the expectations of a 5-star hotel. However, the desk unit was broken, which was not ideal.
Service
7.0
The Kids Club staff, especially Mirelle and Greg, were excellent and made my child feel very special. But the check-in upsell experience was unpleasant, detracting from my overall impression of the service.
Location
6.0
The resort is located right by the beautiful Caribbean Sea, though the actual beach was disappointing due to erosion and seaweed.
Dining
7.0
The food was alright, but it became repetitive after a while. I was especially disappointed with the coffee options, which were limited and often required long waits.
Facilities
7.0
The resort has several pools and activities, which are great for families, but the beach area and some maintenance issues like leaking in our room need attention.
Eric
United States,
October
2024
6.4/10
I had a wonderful stay at Ocean Riviera Paradise. the Kids Club was a major highlight for my family. while the food varied in quality, we always found something enjoyable. However, we struggled with the coffee situation, as getting a good cup took a long wait.
Rooms
8.0
My room was kept clean and comfortable with a nice view. though I expected a bit more thorough cleaning at times.
Service
7.0
The staff were incredibly friendly and accommodating. but there were moments when we struggled to reach guest services.
Location
9.0
The resort is beautifully located right by the Caribbean Sea. and having access to nearby amenities made it convenient.
Dining
7.0
The buffet offered a good variety of food. but the specialty restaurants were hit or miss and could be difficult to access.
Facilities
8.0
The amenities were impressive, with fun activities for the kids. though the entertainment options could be improved.
Roger
United States,
October
2024
7.0/10
Overall, my stay at Ocean Riviera Paradise was mostly enjoyable, though it wasn't without its flaws. The service was generally friendly, and I appreciated the cleanliness of the rooms and the resort grounds. However, the beach situation left much to be desired, and there were some issues with dining and upselling that detracted from the experience.
Rooms
6.0
My room was spacious and kept clean, although there were a couple of maintenance issues. The AC struggled to keep the room cool, especially on hot days, and I noticed the furniture was not in the best condition.
Service
7.0
While most staff were friendly and welcoming, the initial upselling attempts during check-in were quite pushy. Certain areas like the kid's club had really good staff, but overall, service at the restaurants was inconsistent.
Location
5.0
The resort is ideally located near the Caribbean Sea, but the beach itself was underwhelming, with sandbags and seaweed affecting the view and accessibility. I was expecting a beautiful beach experience, but it fell short.
Dining
6.0
I enjoyed the buffet, which had a good selection, but the other restaurants didn't meet my expectations. Some meals were hit-or-miss, and the service could be slow.
Facilities
7.0
The resort facilities were generally good, with many pools to choose from and entertainment options. However, I found it challenging to grab snacks between meal times as options outside designated hours were limited or overpriced.
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Property information and rules
Check-in
from 15:00-21:30
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
At the hotel Ocean Riviera Paradise All Inclusive guests are invited to a full breakfast served for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Number of floors:
4
Number of rooms:
562
Former name
ocean riviera paradise eden by the beach
FAQs
About Ocean Riviera Paradise All Inclusive
How far is Ocean Riviera Paradise All Inclusive from the nearest airport?
The hotel is 50 km from Cancun International Airport.
What dining options are available at Ocean Riviera Paradise All Inclusive?
The hotel features 10 restaurants and 12 bars offering a variety of dining choices.
What recreational facilities are offered at Ocean Riviera Paradise All Inclusive?
Guests can enjoy 5 outdoor pools, a fitness center, a kids' club, and a water park.
Are there children's activities at Ocean Riviera Paradise All Inclusive?
The hotel provides a kids' club, children's buffet, and a game room for entertainment.
What amenities are included in the rooms at Ocean Riviera Paradise All Inclusive?
Rooms include free Wi-Fi, air conditioning, a flat-screen TV, a coffee machine, and minibars.
Is there a spa at Ocean Riviera Paradise All Inclusive?
The Despacio Spa Centre offers a range of massages, beauty treatments, and an indoor saltwater pool.
What are some nearby restaurants to Ocean Riviera Paradise All Inclusive?
Nearby restaurants include La Marea, Club de Playa Selvamar, and Cocos Cabanas Hotel & Restaurant, all within 1 km.
Does Ocean Riviera Paradise All Inclusive have parking facilities?
Free private parking is available on-site.
What activities are offered at Ocean Riviera Paradise All Inclusive for adults?
Adults can enjoy non-motorized water sports, a nightclub, bowling, and a casino on-site.
What is the style and theme of Ocean Riviera Paradise All Inclusive?
The resort is family-friendly and offers all-inclusive services in a beachfront setting.
Is there any type of accessibility assistance available at Ocean Riviera Paradise All Inclusive?
The hotel provides wheelchair access to facilitate mobility for guests.
What is the distance from Ocean Riviera Paradise All Inclusive to 5th Avenue?
5th Avenue is located 4 km from the hotel.
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