Ocean Riviera Paradise All Inclusive Hotel Playa del Carmen, Playa del Carmen
173US$
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Key details
About the Hotel
Carr Fed Chetumal Cancun Km 296 Predio, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
Max:
3 persons
615 sq. feet
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
room details
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Privilege Junior Suite
Max:
3 persons
615 sq. feet
Bed options:
1 King Size Bed
Pool view
Shower
Coffee machine
room details
Check Prices
Privilege Pool Side Junior Suite Adults only
Max:
3 persons
615 sq. feet
Bed options:
1 King Size Bed
Shower
Private pool
room details
Check Prices
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi in public areas
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Elevator
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness center
- Snorkeling
- Tennis court
- Bowling
- Golf course
Services
- Room service
- Housekeeping
- Car rental
- Laundry
- Tours/Ticket assistance
- Stores/Commercial services
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Children's buffet
- Board games
- Children's pool
- Water slides
- Children's play area
- Toys
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Seasonal outdoor pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Live entertainment
- Night club
- Garden area
- Spa & wellness center
- Sauna
- Pedicure
- Manicure
- Treatment room
- Beauty treatment
- Back massage
- Head massage
- Full body massage
- Foot massage
- Public Bath
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Location
Carr Fed Chetumal Cancun Km 296 Predio, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Carr Fed Chetumal Cancun Km 296 Predio, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
152 Calle Quinta Avenida
Quinta Avenida
3.9
mi
Calle Xcalacoco North of Playa del Carmen
Playa
5000 ft
Beach
Xcalacoco
4200 ft
Punta Bete
2700 ft
Beach
Point Esmeralda
1.8
mi
Beach
Grand Coral Beach Club
1.4
mi
Golf Course
El Camaleon Golf Course
1.4
mi
Golf Course
Grand Coral Golf Riviera Maya
1.7
mi
Beach
Punta Esmeralda Beach
1.8
mi
Punta Venado
2.2
mi
Carr Federal Mza 20 Lt 02
Go Natural Explorers
2.0
mi
Church of Guadalupe
2.5
mi
Calle 88 Norte
Playa Publica 88
2.3
mi
Gallery
Galeria Luis Sottil
2.4
mi
Gallery
Amate Gallery
2.4
mi
28 de Julio Square
2.4
mi
Playa del Carmen
Xca-Ha Park
2.4
mi
Cancun-Tulum Highway
Punta Venado Bike Park
2.5
mi
Kingdom Hall of Jehovah's Witnesses
2.5
mi
Museums
Zona Arqueologica Tulum
2.5
mi
Carretera Chetumal - Puerto Juare Playa del Carmen
Xavage Park by Xcaret
2.8
mi
Albatros
Martina Beach Club
3.0
mi
Carretera Federal Tulum Km 244 A 5 Kilometros Del Cenote Dos Ojos
Cenote Misterio Maya
2.9
mi
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
3.1
mi
Dive Sites
2.9
mi
Gallery
Tierra Huichol
3.1
mi
Av.10 Manzana 144
The Union
3.0
mi
Beach
Shangri-la's Beach
3.0
mi
Events
Salon Tres Rios I
3.0
mi
Shangri-la Caribe Beach Village Resort
3.1
mi
Nearby
Punta Bete
3300 ft
Restaurants
Koh Thai
5100 ft
Predio El Limonar fraccion 2
La Brasserie
5100 ft
El Limonar 1 Dentro del Hotel The Fives
Oka - Sushi Bar
5100 ft
Predio El Limonar fraccion 2
Coco's Cabanas
3600 ft
Punta Bete Mexico Xcalacoco
La Marea
3800 ft
Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6
Arezzo Restaurant
1.3
mi
Predio El Limonar Fraccion 2
Reviews and Ratings
Reviews from guests about their experience.
66%
loved their spa retreat and can’t wait to return.
6.6/10
Nice
Rooms
7.2
Location
7.0
Service
6.2
Dining
6.2
James
United States of America,
December
2024
7.4/10
I had a mixed experience at Ocean Riviera Paradise. The Kids Club was fantastic, making our stay enjoyable, especially for my son, but the dining options had their ups and downs. The beach left a lot to be desired, and I faced issues with dining reservations and inconsistent service. Overall, it's a decent spot but with significant room for improvement.
Rooms
7.0
Our room was nice and pretty comfortable, though I wished the cleaning service was a bit more thorough.
Service
5.0
While some staff members were helpful, I often felt that service was inconsistent, especially around dining.
Location
6.0
The resort is positioned right by the beautiful Caribbean Sea, but my access to the beach was limited due to the erosion.
Dining
5.0
The food varied; some meals were great, while others were pretty mediocre. I had issues with dining reservations too.
Facilities
6.0
The pools were nice and there were plenty of activities, but the beach area was disappointing.
Eddie
United States of America,
November
2024
6.0/10
I had a mixed experience at Ocean Riviera Paradise. While I loved the vibrant atmosphere and the diverse options for dining, I encountered issues with service and accessibility that affected my stay. The proximity to Playa del Carmen was a huge plus, offering a beautiful setting, but I felt the resort's policies sometimes made it difficult to fully enjoy the amenities.
Rooms
7.0
The rooms were comfortable, though not as clean as I had hoped. We stayed in a Junior Suite with a jacuzzi, which was a nice touch, but the cleaning service could have been more thorough.
Service
5.0
Most of the staff were kind, but there were times when I felt the service was lacking. Specifically, it was challenging to get help with simple requests, like needing to refrigerate medication, which added unnecessary stress to my stay.
Location
9.0
The resort's location near the beautiful Caribbean sea was fantastic, and it's conveniently close to Playa del Carmen, making it easy to explore the area. I really appreciated the natural surroundings and wildlife nearby.
Dining
6.0
There were plenty of dining options available, offering a variety of creative salads and international cuisine. However, I found the wait times to be frustrating, especially since some restaurants did not operate on a reservation basis as expected.
Facilities
6.0
The resort featured spacious grounds and multiple pools, which were great for relaxation. However, I was disappointed by the limitations surrounding certain activities and amenities, particularly the upselling practices for things that could have been included.
Don
United States of America,
November
2024
6.8/10
My stay at Ocean Riviera Paradise was a mix of highlights and disappointments. I loved the cleanliness and spaciousness of our room, and the Kids Club was a fantastic experience for my child. However, the beach situation was quite disappointing, and the upselling during check-in left a bad taste in my mouth. Overall, it was a nice family vacation, but there are areas that need improvement.
Rooms
8.0
Our room was spacious and clean, meeting the expectations of a 5-star hotel. However, the desk unit was broken, which was not ideal.
Service
7.0
The Kids Club staff, especially Mirelle and Greg, were excellent and made my child feel very special. But the check-in upsell experience was unpleasant, detracting from my overall impression of the service.
Location
6.0
The resort is located right by the beautiful Caribbean Sea, though the actual beach was disappointing due to erosion and seaweed.
Dining
7.0
The food was alright, but it became repetitive after a while. I was especially disappointed with the coffee options, which were limited and often required long waits.
Facilities
7.0
The resort has several pools and activities, which are great for families, but the beach area and some maintenance issues like leaking in our room need attention.
Eric
United States of America,
October
2024
6.4/10
I had a wonderful stay at Ocean Riviera Paradise. the Kids Club was a major highlight for my family. while the food varied in quality, we always found something enjoyable. However, we struggled with the coffee situation, as getting a good cup took a long wait.
Rooms
8.0
My room was kept clean and comfortable with a nice view. though I expected a bit more thorough cleaning at times.
Service
7.0
The staff were incredibly friendly and accommodating. but there were moments when we struggled to reach guest services.
Location
9.0
The resort is beautifully located right by the Caribbean Sea. and having access to nearby amenities made it convenient.
Dining
7.0
The buffet offered a good variety of food. but the specialty restaurants were hit or miss and could be difficult to access.
Facilities
8.0
The amenities were impressive, with fun activities for the kids. though the entertainment options could be improved.
Roger
United States of America,
October
2024
7.0/10
Overall, my stay at Ocean Riviera Paradise was mostly enjoyable, though it wasn't without its flaws. The service was generally friendly, and I appreciated the cleanliness of the rooms and the resort grounds. However, the beach situation left much to be desired, and there were some issues with dining and upselling that detracted from the experience.
Rooms
6.0
My room was spacious and kept clean, although there were a couple of maintenance issues. The AC struggled to keep the room cool, especially on hot days, and I noticed the furniture was not in the best condition.
Service
7.0
While most staff were friendly and welcoming, the initial upselling attempts during check-in were quite pushy. Certain areas like the kid's club had really good staff, but overall, service at the restaurants was inconsistent.
Location
5.0
The resort is ideally located near the Caribbean Sea, but the beach itself was underwhelming, with sandbags and seaweed affecting the view and accessibility. I was expecting a beautiful beach experience, but it fell short.
Dining
6.0
I enjoyed the buffet, which had a good selection, but the other restaurants didn't meet my expectations. Some meals were hit-or-miss, and the service could be slow.
Facilities
7.0
The resort facilities were generally good, with many pools to choose from and entertainment options. However, I found it challenging to grab snacks between meal times as options outside designated hours were limited or overpriced.
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